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SAAC Forum => SAAC Forum Discussion Area => Topic started by: s2ms on June 01, 2020, 11:34:07 PM

Title: The Shelby American Access Problem
Post by: s2ms on June 01, 2020, 11:34:07 PM
Anyone else having problems accessing the 'The Shelby American' from the Members Only website? I can't access any of the issues starting 2016 and later, keep getting a "Unable to connect" error.  Earlier than 2016 is fine.

Thanks,
Dave
Title: Re: The Shelby American Access Problem
Post by: computerworks on June 01, 2020, 11:58:09 PM
Do you get to the issue's covers or does that error occur when you select the issue from the menu?

(I just tested and they all work OK)
Title: Re: The Shelby American Access Problem
Post by: gjz30075 on June 02, 2020, 04:57:03 AM
Dave, no problems here using Chrome and Window 7
Title: Re: The Shelby American Access Problem
Post by: s2ms on June 02, 2020, 03:37:13 PM
Quote from: computerworks on June 01, 2020, 11:58:09 PM
Do you get to the issue's covers or does that error occur when you select the issue from the menu?

(I just tested and they all work OK)

I get the cover, the error occurs when I click on the cover image. Using Firefox, Win 10.

Thanks,
Dave
Title: Re: The Shelby American Access Problem
Post by: computerworks on June 02, 2020, 05:18:38 PM
Quote from: s2ms on June 02, 2020, 03:37:13 PM
I get the cover, the error occurs when I click on the cover image. Using Firefox, Win 10.

Thanks,
Dave

Ill test with Firefox... can you test with Edge (big blue "E")
Title: Re: The Shelby American Access Problem
Post by: computerworks on June 02, 2020, 05:26:07 PM
Quote from: s2ms on June 01, 2020, 11:34:07 PM
  Earlier than 2016 is fine.

Thanks,
Dave

AhHa.. I just checked...earlier than 2016 is when I wrote the full HTML for the online magazines

in 2016 we started to use this dreadful "Flipbook" for online viewing
I bet with Firefox... it needs the latest version of Adobe Flash installed

If you lack that... try and install Adobe Flash and retest
Title: Re: The Shelby American Access Problem
Post by: s2ms on June 03, 2020, 12:44:59 AM
Thanks Ron!

I have the latest Flash version installed but I bet there's either a problem with that or it's Firefox config. I'll check into it and let you know what I find out. The SA does work fine on my Android.

Title: Re: The Shelby American Access Problem
Post by: s2ms on June 09, 2020, 11:21:04 PM
Ron,

Figured it out, was a problem with McAfee firewall blocking the SAAC.com IP address. Made some adjustments and all is good, now I have some catching up to do!

Thanks for the help,
Dave
Title: Re: The Shelby American Access Problem
Post by: computerworks on June 09, 2020, 11:39:42 PM
Quote from: s2ms on June 09, 2020, 11:21:04 PM
Ron,

Figured it out, was a problem with McAfee firewall blocking the SAAC.com IP address. Made some adjustments and all is good, now I have some catching up to do!

Thanks for the help,
Dave

Thanks for the feedback... good to know